Aruba Service and Support

Enterprise wireless networks require reliable equipment and around-the-clock access to network engineering expertise. Aruba Networks delivers world-class customer support and services that ensure products operate optimally and deliver services to the highest networking standards possible. Aruba services also enable your staff to efficiently operate the network and take full advantage of the rich feature set available within Aruba products.

Aruba Support Center

The Aruba Support Center provides 24x7 access to critical technical information, such as FAQs, field alerts, release notes, product documentation, best practices documentation and product software and firmware updates and upgrades.
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ArubaCare Support Programs

Aruba Networks has assembled a truly world-class support organization that provides 24x7 technical assistance through the ArubaTAC so you always get the help you need. Extended customer support is available through the global ArubaCare Next-Day Support program.
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Design & Deployment

Aruba Networks has created a network of deployment partners, called ServiceEdge, that provide design, deployment, and consulting support for Aruba solutions. Aruba customers and resellers can engage these partners that employ resources that hold the latest Aruba and industry certifications. For more information about the ServiceEdge program including a list of partners, please click on the link below.
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Education

Aruba currently offers online and instructor-led, hands-on technical instruction that introduces the full range of Aruba WLAN products - ideal for all IT staff responsible for the installation, configuration or maintenance of Aruba Networks products. In addition to training, Aruba's Technical Certification Program distinguishes those displaying technical excellence in Aruba and wireless technologies.
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Security Incident Response

Aruba's Wireless Security Incident Response Team (WSIRT) is responsible for addressing any security related issues that are reported on Aruba products. For more information on how to report a security vulnerability and to view recent advisories, please click below.
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End of Life (EOL)

Aruba Networks delivers high-performance mobility and security systems to its customers either directly or through its resellers. On occasion, Aruba Networks may discontinue certain existing products. For more information on our End-of-Life/End-of-Support policy and discontinued products, please click below.
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